Integrated, cloud-based TrueCommerce EDI for Microsoft Dynamics GP supports growth and customer responsiveness for both the established CleanBrands business and the newer SquadLocker business. Meets the EDI requirements of major retailers, including Bed Bath & Beyond, Walmart, Kohls and American Hotel Register.
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Shalan,Thank you for taking the time to share your feedback. I am happy to hear that you received the replacement of the damaged jersey, we stand behind our product. The jerseys selected by the store builder were Under Armour and High Five brands. I will be communicating your concerns with the store builder to see if they would like to change the store offerings. These are not items that we have received complaints on however we take customers feedback seriously and will be discussing these concerns with the store builder and merchandising teams.Thanks again,Natalia. I was given your company name by someone who thought I could use you when I was looking for my softball playing granddaughter's birthday present.I can't give a review because I never rec'd my order, in that, my very first order with you will be my last.I was told that you didn't have anything that I was looking for and, in fact, cancelled my order because you couldn't fill it.Too bad for you. I was going to pass out your company info to all of my sports teams for merchandise for the teams but now, not so much.I won't ever order from your company again.
Lana,Thank you for sharing your experience with us. Although we do have electronic feeds with vendor stock numbers that update our system daily, the sweatshirt you ordered was discontinued by the vendor unexpectedly. We understand how frustrating that can be, which is why we provide a coupon for a new item to be purchased. I apologize that you had such a negative experience with us. I understand you stated you would never purchase from us again, however in case you decide to give us another chance, I will email you a coupon code specifically for you.Thanks again,Natalia. Austin,Thanks for taking the time to provide your feedback.
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My name is Natalia and I am the Customer Experience Manager. I was hoping you could email me directly to further explain why you were disappointed your club used SquadLocker. We value feedback from our customers and want to understand your reason for the rating. Clubs and Organizations do use Squadlocker for fundraising which does increase the price to customers but those funds are then returned to the clubs to use on banquets, trophies or new equipment. If you wouldn't mind providing additional details, I can be reached at [email protected],Natalia. Shunna,Thank you for taking the time to rate your experience with SquadLocker. I was unable to locate any correspondence with my support team on the embroidery concerns.
We stand behind our product and for that reason if you could email me a picture of the embroidery I would be happy to review its quality and follow up with you directly. My email address is [email protected] and I am the Customer Experience Manager.Thanks again, I look forward to working with you on this quality concern.Natalia. Hi Andre,Thanks for your feedback. I have researched your order and see that we were able to ship your order out a day sooner then the ship date provided at checkout. Your order was placed on and was shipped 1/2/2020. Not counting the two holidays in between, the order shipped out in 9 business days and was upgraded to express shipping at no cost to you which ensured delivery in 2 business days.For future reference, we do offer items with faster turnaround.
If you check off the Express production box on your store, you will see items that we have in stock here that will ship out in 3-5 business days.Thanks again for taking the time to rate your experience with us.Natalia. Ben-Thanks for taking the time to rate your experience. I apologize for the confusion. I have reviewed the online chat we had with Caitlin.
My employee asked her to confirm that the missing item was not folded within the other garment as we see that very often and our records indicated that your order was shipped out completely. As soon as Caitlin confirmed she had spoken wth you and the item was not received we immediately processed a no charge replacement order for that item. I apologize that you felt we were blaming you, that was not the case at all.Thanks again for taking the time,Natalia.
This unique feature was achieved by using the LiquidPixels API. I designed a system through which logos could be sized, positioned, and overlaid on gear using 3D transformations and alpha masks.The transformations were handled through Grid files, which were created on a per-image basis.
I trained an internal team of 15+ graphic designers to create and update Grid files for thousands of unique items offered in 20+ colors.LiquidPixels was so impressed with how far we pushed the capabilities of their platform that they created a on logo overlays using a versions of our image chain logic.Build your own team logoLiquidPixels was further utilized to create a custom logo builder. This tool allowed customers to create their own artwork from a library of stock vector images. Customers could also add text in a variety of shapes and orientations and in multiple locations on products. This artwork was able to be previewed in nearly real time on any product in the Squadlocker offering.Uniforms and Gear PacksBy supplying brand, color, sport, and category values, composite Uniform and Gear Pack images can be generated using LiquidPixels. This feature allows the Marketing and Inventory teams to rapidly test and iterate on product package concepts. This feature was especially powerful when combined with customized gear previews.if you would like to learn more about the work I did for SquadLocker.
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